Crisp

A shared inbox to bring seamless collaboration in one place

Collaborate effortlessly inside one shared inbox, centralize conversations from multiple channels, and improve first response times thanks to dedicated features.

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14 days free trial — no commitment

Let's get to know
each other

All your channels and inbound messages in one unified inbox.

A shared inbox conversation where a customer receives a password recovery article and a follow-up support rating request.

Explore our shared
inbox software

Crisp's shared inbox with customer conversations, a support reply, and customer details in one workspace.
Centralize

Made to change the way you handle your customer’s communications

A shared inbox for all your inbound messages, no matter the channel.

Here are (almost) all the channels available to be centralized in Crisp shared inbox software

Collaborate

Take your team’s capabilities to the next level

Reminders

Never miss a follow-up with your leads or customers.

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A private follow-up note with a reminder scheduled for tomorrow at the same time.

Voice note

Lorem ipsum dolor sit amet consectetur. Ac lectus magna erat viverra id a pellentesque.

Learn more
Joe’s voice note with an audio player showing eleven seconds.
A customer’s delivery question routed to the right team among Sales, Accounting, and Support.

Auto-assign

Build routing rules that will fasten conversations’ assignment.

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Connect

Unlock the power of conversational experiences

Lucas Ordonéz’s contact profile with contact details and video and audio call options.

Contacts

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Nec nunc arcu magna orci.

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Auto-translate

Lorem ipsum dolor sit amet consectetur.
Nec nunc arcu magna orci.

Learn more
A German message automatically translated into English.

Knowledge Base

Lorem ipsum dolor sit amet consectetur.
Nec nunc arcu magna orci.

Learn more
Knowledge base answers, including how to modify personal data.
Automate

Built to adapt to your specific needs

Joe asks about the privacy policy, receives a templated WhatsApp message and thanks the team for the quick answer.

Templated messages available for all your inbound messages, no matter the channel.

Here are (almost) all the templates you can create using our team inbox

Whatsapp Business Shared Email Inbox Telegram Line Business Viber Business Facebook Messenger Instagram DM Chat Widget SMS Inbox
Customer

Hi, I’m having trouble tracking my recent order.
The tracking number isn’t showing any information.

Generated by MagicReply (not sent yet):

I’m sorry to hear that you’re having issues tracking your order. Could you please provide me with your order number ?

Leverage the power of AI
with MagicReply

An automated bot workflow branches into Tech and Sales, then sends the customer to the relevant team.

Create your dream workflows with automated bots

Significant things you
wouldn’t want to miss

Enterprise level-grade security

Get a complete picture of every customer or lead, including their location, activity, and more.

Up to 30 days free trial

Filter and target customers by the actions they do or don’t take in your app.

Built for mobile and desktop

Build a data-driven strategy thanks to our universal inbox.

A Crisp teammate sitting with a tablet.

Still doubting ?
Here is why you should not

Crisp shared inbox software fits the best with your requirements. We've made it easy for your company to compare Crisp Inbox with other shared inbox solution provider to show you why Crisp is a perfect choice.

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FeatureFrontHiverZendeskIntercomCrisp
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